DocXPal Support

DocXPal reads your PDFs and Word documents aloud, highlighting each word, and lets you mark what matters and summarize it. Everything runs on your device.

Need help? Email [email protected]. We reply within 48 hours.

Common questions

How do I add a document?

Tap + › Add Document in the library and pick PDFs or Word documents (.docx or .doc) from Files. You can also send a document from Mail, Files or Safari with Open in DocXPal.

How do I start reading from a particular place?

Double-tap a word to read from there. A single tap does nothing, so touching the page never moves your place. You can also tap the page counter to type a page number.

How do I get a more natural voice?

Apple's Enhanced and Premium voices are free. Open Settings › Accessibility › Spoken Content › Voices, choose your language, and download a voice marked Enhanced or Premium. Then pick it in DocXPal's Voice settings.

Why do my summaries pick sentences from the document instead of writing new ones?

Written summaries use Apple Intelligence, which runs on newer devices with it turned on. Elsewhere, DocXPal picks the document's most relevant sentences. Either way, every point links to where it comes from.

A scanned document isn't being read.

Scanned pages are recognized on your device the first time you open the document, which can take a moment for long files. If a page has no readable text even after that, DocXPal says so.

What's free and what's in Pro?

Free, forever: reading aloud, scanned pages, every language, marks and notes, for up to 5 documents, plus 3 summaries a month. DocXPal Pro adds unlimited documents and summaries, Play My Marks, sharing, categories and folders, and Deep Search. Every new user gets Pro free for 14 days, with no payment details and nothing to cancel.

How do I restore Pro on a new device?

In the library, open ⋯ › Sort and Categories › DocXPal Pro… and tap Restore Purchases, signed in with the same Apple Account. Pro is shared with your Family Sharing group.

How do I cancel a subscription?

Open Settings › your name › Subscriptions on your iPhone or iPad, or tap Manage Subscription on DocXPal's Pro screen. Everything you added stays in the app after it ends.

Frequently asked questions

Can DocXPal read a scanned PDF?

Yes. Pages that are only pictures of text are recognized on your device the first time you open the document, then read aloud with the same word highlighting. DocXPal reads PDFs you already have; it does not scan with the camera.

Does DocXPal read Word documents?

Yes. It reads .docx and .doc files, as well as PDFs. Add them from Files, Mail or any app that can open a document in DocXPal.

Does DocXPal need an internet connection?

Reading, text recognition and summaries run on your device. Buying or restoring Pro needs a connection.

Is my document uploaded anywhere?

No. DocXPal has no account and does not send your documents to us. We never see your documents.

What is free and what is in Pro?

Reading aloud is free, with no time or word limits, and so are scanned PDFs, languages, Word documents, marks and notes. The free version holds 5 documents at a time and includes 3 new summaries a month. DocXPal Pro removes those limits and adds Play My Marks, sharing, categories and folders, and Deep Search. Every new user gets Pro free for 14 days, with no payment details.

How do I restore a purchase?

In the library, open the menu, then Sort and Categories, then DocXPal Pro, and tap Restore Purchases. Use the same Apple Account you bought with.

Can DocXPal open a password-protected PDF?

Not yet. Password-protected PDFs are not supported in this version, and DocXPal tells you so when you try to add one.

Our promises

• Reading is free forever. Reading aloud, scanned pages, every language, and marks and notes are free, with no time or page limits.
• Lifetime means lifetime. It will never be turned into a subscription, and every future on-device feature is included.
• Nothing you add is ever locked. If Pro ends, your documents, marks, summaries, categories and folders stay, and every document still opens.
• Private by design. No account, no ads and no tracking. We never see your documents.

Read the DocXPal privacy policy.